메뉴
HN
Hacker News 45일 전

Claude.ai, API, Claude Code 접속 장애 발생

IMP
8/10
핵심 요약

Anthropic의 주요 서비스인 Claude.ai 웹 인터페이스와 API, Claude Code에서 오류율이 급증하는 장애가 발생했습니다. 현재 Claude API는 복구되었으나 웹 인터페이스는 부분적으로 불안정하며 Claude Code의 로그인 기능에 문제가 지속되고 있습니다. 개발자와 일반 사용자 모두 서비스 이용에 차질을 빚을 수 있어 지속적인 상태 확인이 필요합니다.

번역된 본문

시스템 장애 감지됨 업데이트: 15:22:43 UTC 확인 시간: 2026년 4월 15일 14:53 UTC

Claude.ai, API, Claude Code에서 오류율이 급증하는 현상이 확인되었습니다. Claude API는 8:01 PT / 16:01 UTC 기준으로 완전히 복구되었습니다. 현재 Claude AI에서 지속되고 있는 오류를 해결하기 위해 조치 중입니다. 이미 로그인한 Claude Code 사용자는 계속해서 사용할 수 있지만, 로그인 기능은 여전히 작동하지 않습니다.

[인시던트 세부 정보 보기 화살표]

컴포넌트 상태 (가동 중, 성능 저하됨, 장애 발생):

  • claude.ai 웹 인터페이스: 성능 저하됨 (최근 30일 가동률 89.51%)
  • platform.claude.com 개발자 콘솔: 성능 저하됨 (최근 30일 가동률 91.40%)
  • Claude API (api.anthropic.com) 백엔드 시스템: 가동 중 (최근 30일 가동률 91.21%)
  • Claude Code CLI 도구: 성능 저하됨 (최근 30일 가동률 90.88%)
  • Claude Cowork 서비스: 가동 중 (최근 30일 가동률 97.74%)
  • Government용 Claude (정부 클라우드): 가동 중 (최근 30일 가동률 97.44%)

신뢰도 인사이트: (7일 / 14일 / 30일) 93.03% 가동 시간 전역 지연 시간 — 새로고침 중 (지연 시간 데이터 로딩 중...)

[문제 신고하기] 카테고리: 장애 (Outage) / 높은 지연 시간 (High Latency) 설명: 0 / 80 [제출] [취소]

과거 이벤트 내역:

2026년 4월 15일 14:53 UTC 확인됨

  • Claude.ai, API, Claude Code에서 오류율 급증
  • 확인됨: Claude API는 8:01 PT / 16:01 UTC 기준으로 완전히 복구되었습니다. 현재 Claude AI에서 지속되는 오류를 해결하기 위해 노력하고 있습니다. 이미 로그인한 Claude Code 사용자는 계속 사용할 수 있지만, 로그인은 여전히 안 됩니다.
  • 확인됨: 문제가 확인되었으며 수정 사항이 적용되고 있습니다.
  • 조사 중: 이 문제에 대한 조사를 계속 진행 중입니다.
  • 조사 중: Claude.ai, API, Claude Code에서 오류율이 증가한 것을 확인했습니다.

2026년 4월 14일 09:24 UTC 해결됨

  • 사용량 및 분석 관리자 API 엔드포인트에서 서비스 성능 저하 발생
  • 해결됨: 이 인시던트는 해결되었습니다.
  • 모니터링 중: 수정 사항이 적용되었으며 결과를 모니터링하고 있습니다.
  • 확인됨: 근본 원인이 파악되었습니다. 수정 사항이 병합되었으며 배포 파이프라인을 통해 진행 중입니다. 새 버전이 프로덕션 환경에 적용될 때까지 사용량 및 분석 관리자 API 엔드포인트에서 간헐적인 503 오류가 계속 발생할 수 있습니다.
  • 조사 중: 사용량 및 분석 관리자 API 엔드포인트의 성능 저하에 대한 보고를 조사 중입니다.

2026년 4월 13일 15:40 UTC 해결됨

  • Claude.ai 접속 불가 현상
  • 해결됨: 15:31부터 16:19 UTC 사이에 발생한 Claude.ai 및 Claude Code 로그인 오류 문제를 해결했습니다.
  • 확인됨: Claude.ai 및 Claude Code 로그인에 영향을 미치는 문제를 확인했습니다. 수정 사항을 적용하기 위해 노력 중이며, 최대한 빨리 추가 업데이트를 제공하겠습니다.
  • 조사 중: 주로 로그인에 영향을 미치는 Claude.ai의 오류율 급증 현상을 계속 조사 중입니다.
  • 조사 중: 현재 이 문제를 조사 중입니다.

2026년 4월 11일 00:00 UTC 해결됨

  • 이메일 로그인 불가 현상
  • 해결됨: 2026년 4월 10일 오후 3:46부터 4:52 PM PDT 사이에 이메일 로그인이 작동하지 않았습니다.

2026년 4월 10일 16:30 UTC 해결됨

  • Claude 모델 요청 시 오류율 급증
  • 해결됨: Opus가 아닌 모델에 대한 요청에 영향을 미친 문제가 해결되었습니다.
  • 확인됨: 현재의 문제가 Claude Opus 4.6 이외의 모델에 대한 요청에 영향을 미치는 것으로 확인되었으며, 이를 완전히 해결하기 위해 노력하고 있습니다.
  • 조사 중: 모든 제품에 걸쳐 Claude 요청 시 오류율이 급증했다는 보고를 조사 중입니다.

14:00 UTC 해결됨

  • 일부 Claude.ai 공유 링크에 접근할 수 없었던 현상
  • 해결됨: 4월 2일부터 4월 10일 사이에 Claude.ai(web, mobile, desktop)에 로그인하지 않은 일부 사용자는 일부 Claude.ai 공유 링크에 액세스할 수 없었습니다.

04:28 UTC 해결됨

  • Vaults(저장소) 성능 저하
  • 해결됨: 이 인시던트는 해결되었습니다.
  • 모니터링 중: 수정 사항이 구현되었으며 결과를 모니터링하고 있습니다.
  • 조사 중: 현재 이 문제를 조사 중입니다.

(이하 4월 9일 내용 생략)

원문 보기
원문 보기 (영어)
System Disruption Detected Refreshed: 15:22:43 UTC Identified 2026-04-15 14:53 UTC Elevated errors on Claude.ai, API, Claude Code The Claude API has fully recovered as of 8:01 PT / 16:01 UTC. We are currently working on mitigating the ongoing errors for Claude AI. Claude Code users who are logged in are still able to use it, but logging in is still broken. View Incident Detail arrow_forward Component Status Operational Degraded Outage claude.ai Web Interface 30 days ago 89.51% Uptime Today Degraded platform.claude.com Developer Console 30 days ago 91.40% Uptime Today Degraded Claude API (api.anthropic.com) Backend Systems 30 days ago 91.21% Uptime Today Operational Claude Code CLI Tool 30 days ago 90.88% Uptime Today Degraded Claude Cowork Service 30 days ago 97.74% Uptime Today Operational Claude for Government Government Cloud 30 days ago 97.44% Uptime Today Operational Reliability Insights 7D 14D 30D 93.03 % Uptime Global Latency — refresh Loading latency data… × Report an Issue Category Outage High Latency Description 0 / 80 Submit Cancel Report submitted. Thank you! Historical Events April 15, 2026 14:53 UTC Identified Elevated errors on Claude.ai, API, Claude Code Identified: The Claude API has fully recovered as of 8:01 PT / 16:01 UTC. We are currently working on mitigating the ongoing errors for Claude AI. Claude Code users who are logged in are still able to use it, but logging in is still broken. Identified: The issue has been identified and a fix is being implemented. Investigating: We are continuing to investigate this issue. Investigating: We are seeing increased errors on Claude.ai, API, and Claude Code April 14, 2026 09:24 UTC Resolved Degraded service on usage and analytics admin API endpoints Resolved: This incident has been resolved. Monitoring: A fix has been implemented and we are monitoring the results. Identified: Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production. Investigating: We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible. April 13, 2026 15:40 UTC Resolved Claude.ai down Resolved: We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC. Identified: We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible. Investigating: We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible. Investigating: We are currently investigating this issue. April 11, 2026 00:00 UTC Resolved Email login down Resolved: Email login was broken between approximately 3:46 PM and 4:52 PM PDT on April 10, 2026. April 10, 2026 16:30 UTC Resolved Elevated errors on requests to Claude models Resolved: The issue affecting requests to non-Opus models has been resolved. Identified: We have identified the current issue as affecting requests to models other than Claude Opus 4.6, and are working to fully resolve this issue. We will provide additional updates shortly. Investigating: We are investigating reports of elevated errors on requests to Claude across all products. We will provide an update as soon as possible. 14:00 UTC Resolved Some Claude.ai share links were inaccessible Resolved: Between April 2 and April 10, some users who were not signed in to Claude.ai (web, mobile, desktop) were not able to access some Claude.ai sharing links. 04:28 UTC Resolved Degraded Performance on Vaults Resolved: This incident has been resolved. Monitoring: A fix has been implemented and we are monitoring the results. Investigating: We are currently investigating this issue. April 9, 2026 16:54 UTC Resolved Elevated Connector Error Rates Resolved: This incident has been resolved. Monitoring: A fix has been implemented and we are monitoring the results. Investigating: Certain connectors are experiencing higher error rates. We are investigating the issue. 08:07 UTC Resolved Sonnet 4.6 elevated rate of errors Resolved: This incident has been resolved. Identified: The issue has been identified and a fix is being implemented. April 8, 2026 23:57 UTC Resolved Errors when connecting to Claude.ai Resolved: Some users experienced an error when trying to access Claude.ai on desktop and the web from 23:22–23:50 UTC. This issue has now been resolved. 19:22 UTC Resolved Outage affecting Workspace Creation Resolved: The issue affecting API workspace creation has been resolved. Impact occurred from approximately 4:15 PM to 7:30 PM UTC. Monitoring: A fix has been deployed for the issue affecting API workspace creation and we are monitoring for recovery. Investigating: We are investigating errors related to creating workspaces via the Claude Console at platform.claude.com and via the admin API Other functionality including inference and the messages API is not impacted 17:46 UTC Resolved Elevated errors on Claude.ai, API, Claude Code Resolved: From 17:25–17:44 UTC, we saw elevated errors on attempts to log into Claude.ai (mobile, web, and desktop) and platform.claude.com, as well as /login attempts via Claude Code. This issue is now resolved. Investigating: We are currently investigating an issue with authentication across multiple product surfaces. 06:23 UTC Resolved Sonnet 4.6 elevated rate of errors Resolved: The incident is now resolved. Sonnet 4.6 exhibited errors above baseline between 23:00 PT / 7:00 UTC and 1:50 PT / 9:50 UTC. Monitoring: A fix has been implemented and we are monitoring the results. Identified: The issue has been identified and a fix is being implemented. Investigating: We are continuing to investigate this issue. April 7, 2026 14:32 UTC Resolved Elevated errors on Claude.ai Resolved: From 14:32–15:12 UTC, we saw elevated errors impacting various Claude services, including Claude.ai and Claude Code authentication. These errors have been resolved. Monitoring: We have applied a fix and success rates have returned to normal. We are continuing to monitor closely to ensure there are no further issues. Identified: We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible. April 6, 2026 21:26 UTC Resolved Sonnet 4.6 elevated rate of errors Resolved: This incident has been resolved. Investigating: We are currently investigating this issue. 15:45 UTC Resolved Elevated errors on Claude.ai Resolved: From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved. Monitoring: We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues. Identified: We are continuing to work on a fix for this issue. Identified: This issue additionally affects login on other surfaces, such as Claude.code. April 4, 2026 17:30 UTC Resolved Sonnet 4.6 and Opus 4.6 elevated error rate Resolved: Between 10:09 and 10:31 PDT, Sonnet 4.6 and Opus 4.6 experienced elevated error rates across most product surfaces. April 3, 2026 18:12 UTC Resolved Elevated errors on requests to Claude Sonnet 4.6 Resolved: This incident has been resolved. Investigating: We are currently investigating an issue resulting in elevated errors on requests to Claude Sonnet 4.6. We will provide an update as soon as possible. April 1, 2026 22:15 UTC Resolved Errors on the Claude.ai desktop applicat