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r/artificial 35일 전

팔란티어 직원들, '파시즘으로의 전락' 논란

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핵심 요약

데이터 분석 기업 팔란티어(Palantir) 내부에서 트럼프 행정부의 이민자 단속 및 감시 기술 제공에 대한 직원들의 반발이 거세지고 있습니다. 과거 9/11 테러 방어를 사명으로 여겼던 핵심 인재들은 현재 회사가 시민의 자유를 침해하는 데 가담하고 있다며 정체성 위기를 겪고 있습니다. 사내 메신저와 인터뷰를 통해 내부 비판이 봇물처럼 터져 나오며 회사가 심각한 내홍을 겪고 있는 것으로 파악됩니다.

번역된 본문

도널드 트럼프 대통령의 두 번째 임기가 시작된 지 불과 몇 달 만에 팔란티어(Palantir) 직원들은 회사가 시민의 자유에 대한 약속을 저버리고 있는 것 아닌지 의문을 품기 시작했습니다. 작년 가을, 팔란티어는 트럼프 행정부의 이민 단속 기술적 중추 역할을 하는 듯했습니다. 이 회사는 국토안보부(DHS)를 대신해 이민자를 식별, 추적 및 추방하는 데 도움을 주는 소프트웨어를 제공했고, 이때 현직 및 전직 직원들이 경고음을 울리기 시작했습니다. 그 무렵, 두 명의 전직 직원이 전화로 다시 연락을 취했습니다. 전화를 받자마자 그 중 한 명이 이렇게 물었습니다. "팔란티어가 파시즘으로 전락하는 것을 주시하고 있나?" "그게 그들의 인사말이었습니다." 다른 전직 직원은 말합니다. "그냥 '아, 이건 인기 없고 힘들다'는 느낌이 아니라 '이건 잘못되었다'는 느낌이 있었어요."

팔란티어는 2001년 9월 11일 테러 이후 국가적 합의가 이루어진 시점에 CIA의 초기 벤처 캐피털 투자를 받아 설립되었습니다. 당시 많은 사람들이 해외 테러와의 전쟁이 미국이 직면한 가장 중요한 임무라고 생각했습니다. 억만장자 피터 틸(Peter Thiel)이 공동 설립한 이 회사는 민간 기업부터 미군의 표적 시스템까지 모든 것을 지원하는 강력한 데이터 수집 및 분석 도구 역할을 하는 소프트웨어를 판매합니다. 지난 20년 동안 직원들은 J.R.R. 톨킨(J. R. R. Tolkien)의 작품에 나오는 타락한 전지전능한 구슬(Sauron의 절대 반지)에서 이름을 딴 회사에서 일한다는 외부의 거센 비판과 가족, 친구들과의 어색한 대화를 견뎌낼 수 있었습니다.

그러나 트럼프의 두 번째 임기가 시작된 지 1년이 지난 지금, 많은 근로자들이 국내에 혼란을 초래하고 있다고 우려하는 행정부와 팔란티어의 관계가 깊어지면서 미국의 이민자 전쟁, 이란과의 전쟁, 심지어 회사가 발표한 선언문 등으로 인해 직원들은 자신이 그 모든 것에서 어떤 역할을 하고 있는지 다시 생각해 보지 않을 수 없게 되었고, 마침내 내부적으로 이러한 우려를 제기하고 있습니다.

팔란티어 대변인은 성명에서 "우리는 미국과 그 동맹국을 방어하고, 전 세계 정부와 기업을 돕기 위해 소프트웨어를 구축 및 배포하도록 최고의 인재를 고용합니다. 팔란티어는 믿음의 거대한 독재 체제가 아니며, 그래서도 안 됩니다."라고 말했습니다. "우리 모두는 우리가 다루는 복잡한 분야에 대한 치열한 내부 대화와 심지어 의견 충돌을 허용하는 문화를 자랑스럽게 여깁니다. 이는 창립 때부터 그랬고 오늘날까지 변함없이 사실입니다."

한 전직 직원은 와이어드(WIRED)와의 인터뷰에서 "회사가 자신들과 직원들에게 들려주던 팔란티어의 거대한 서사는 9.11 이후 안전을 위한 큰 추진력이 있을 것이라는 걸 알았고, 우리는 그 안전이 시민의 자유를 침해할 수 있다고 우려했다는 것이었습니다."라고 전했습니다. "그런데 지금은 위협이 내부에서 오고 있습니다. 약간의 정체성 위기와 도전이 있다고 생각합니다. 우리는 이러한 많은 남용을 예방해야 할 사람들이었습니다. 이제 우리는 그것들을 예방하지 못하고 있습니다. 오히려 우리가 그것을 가능하게 하는 것처럼 보입니다."

팔란티어는 항상 비밀주의로 유명했으며, 직원들이 언론과 대화하는 것을 금지하고 퇴사자들에게 비방 금지 계약에 서명하도록 요구했습니다. 하지만 여러 직원들에 따르면 회사 역사상 경영진은 적어도 참여와 내부 비판에 열려 있는 것처럼 보였습니다. 그러나 지난 1년 동안 그러한 피드백의 상당 부분은 철학적 독백과 화제 전환으로 일축되었습니다. 한 현직 직원은 와이어드에 "사람들이 카프(Karp) CEO에게 반대 의견을 제기하는 것을 두려워했던 적은 정말로 없었습니다. 그것보다는 그렇게 하는 것이 (어떤 변화를 가져오는 등) 과연 어떤 의미가 있는지에 대한 문제였죠."라고 말했습니다.

지난 1년 동안 팔란티어 내부의 긴장이 고조되었지만, 미니애폴리스에서 이민세관단속국(ICE)에 항의하는 시위 중 연방 요원들에게 총을 맞고 사망한 간호사 알렉스 프레티(Alex Pretti)의 폭력적인 사망 사건 이후인 1월에 그 긴장은 폭발점에 달했습니다. 회사 전체의 직원들이 이 소식을 다루는 슬랙(Slack) 스레드에 댓글을 달며 경영진과 알렉스 카프 CEO에게 ICE와의 관계에 대한 추가 정보를 요구했습니다. 직원 중 한 명은 "ICE와의 우리의 관여는 내부적으로 잠재워졌다"고 말했습니다.

원문 보기
원문 보기 (영어)
Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav It took just a few months of President Donald Trump’s second term for Palantir employees to question their company’s commitments to civil liberties . Last fall, Palantir seemed to become the technological backbone of Trump’s immigration enforcement machinery, providing software identifying, tracking, and helping deport immigrants on behalf of the Department of Homeland Security, when current and former employees started ringing the alarm. Around that time, two former employees reconnected by phone. Right as they picked up the call, one of them asked, “Are you tracking Palantir’s descent into fascism?” “That was their greeting,” the other former employee says. “There’s this feeling not of ‘Oh, this is unpopular and hard,’ but ‘This feels wrong.’” Palantir was founded—with initial venture capital investment from the CIA—at a moment of national consensus following the September 11, 2001, attacks, when many saw fighting terrorism abroad as the most critical mission facing the US. The company, which was cofounded by tech billionaire Peter Thiel, sells software that acts as a high-powered data aggregation and analysis tool powering everything from private businesses to the US military’s targeting systems. For the past 20 years, employees could accept the intense external criticism and awkward conversations with family and friends about working for a company named after J. R. R. Tolkien’s corrupting all-seeing orb. But a year into Trump’s second term, as Palantir deepens its relationship with an administration that many workers fear is wreaking havoc at home, employees are finally raising these concerns internally, as the US’s war on immigrants, war in Iran, and even company-released manifestos has forced them to rethink the role they play in it all. “We hire the best and brightest talent to help defend America and its allies and to build and deploy our software to help governments and businesses around the world. Palantir is no monolith of belief, nor should we be,” a Palantir spokesperson said in a statement. “We all pride ourselves on a culture of fierce internal dialogue and even disagreement over the complex areas we work on. That has been true from our founding and remains true today.” “The broad story of Palantir as told to itself and to employees was that coming out of 9/11 we knew that there was going to be this big push for safety, and we were worried that that safety might infringe on civil liberties,” one former employee tells WIRED. “And now the threat’s coming from within. I think there’s a bit of an identity crisis and a bit of a challenge. We were supposed to be the ones who were preventing a lot of these abuses. Now we’re not preventing them. We seem to be enabling them.” Palantir has always had a secretive reputation, forbidding employees from speaking to the press and requiring alumni to sign non-disparagement agreements . But throughout the company’s history, management has always at least appeared to be open to engagement and internal criticism, multiple employees say. Over the last year, however, much of that feedback has been met by philosophical soliloquies and redirection. “It’s never been really that people are afraid of speaking up against Karp. It’s more a question of what it would do, if anything,” one current employee tells WIRED. While internal tensions within Palantir have grown over the last year, they reached a boiling point in January after the violent killing of Alex Pretti , a nurse who was shot and killed by federal agents during protests against Immigration and Customs Enforcement (ICE) in Minneapolis. Employees from across the company commented in a Slack thread dedicated to the news demanding more information about the company’s relationship with ICE from management and CEO Alex Karp. “Our involvement with ice has been internally swept under the rug under Trump2 too much,” one person wrote in a Slack message WIRED reported at the time . “We need an understanding of our involvement here.” Around this time, Palantir started wiping Slack conversations after seven days in at least one channel where most of the internal debate takes place, #palantir-in-the-news. Because the decision wasn’t formally announced before the policy rolled out, one worker who noticed the deletions asked in the channel why the company was removing “relevant internal discourse on current events.” A member of Palantir’s cybersecurity team responded, writing that the decision was made in response to leaks. This period led Palantir management to release an updated wiki, or a collection of blog posts explaining the ICE contract, where the company defended its work with Homeland Security. Management wrote that the technology the company provides “is making a difference in mitigating risks while enabling targeted outcomes.” Palantir management ran defense by holding a handful of AMA (ask me anything) forums across the company with leadership like chief technology officer Shyam Sankar and members of its privacy and civil liberties (PCL) teams. At least one of these AMAs was organized independently of PCL leadership by two team leads, including one who worked directly on the ICE contract for a period of time. “This was very rogue,” a PCL employee who worked on the ICE contract said in a February AMA, a recording of which was obtained by WIRED. “Courtney [Bowman, head of the privacy and civil liberties team] doesn’t know that I’m spending three hours this week talking to IMPLs [Palantir terminology for its client-facing product teams], but I think this is the only real way to start going in the right direction.” Throughout the lengthy call, employees working on a variety of Palantir’s defense projects posed hard questions. Could ICE agents delete audit logs in Palantir’s software? Could agents create harmful workflows on their own without the company’s help? What is the most malicious thing that could come out of this work? Answering these questions, the PCL employee who worked on the ICE contract said that “a sufficiently malicious customer is, like, basically impossible to prevent at the moment” and could only be controlled through “auditing to prove what happened” and legal action after the fact if the customer breached the company’s contract. At one point during the call, one of the employees tried to level with the group, explaining that Palantir’s work with ICE was a priority for Karp and something that likely wouldn’t change any time soon. “Karp really wants to do this and continuously wants this,” they said. “We’re largely at the role of trying to give him suggestions and trying to redirect him, but it was largely unsuccessful and we seem to be on a very sharp path of continuing to expand this workflow.” Around the time of these forums, Karp sat down for a prerecorded interview with Bowman, seemingly to discuss Palantir’s contracts with ICE, but refused to broach the topic directly. Instead, Karp suggested that employees interested in the work sign nondisclosure agreements before receiving more detailed information. Then came the deadly February 28 missile strike on an Iranian elementary school on the first full day of the Trump administration and Israel’s war in Iran. The US is the only known country in the conflict to use that specific type of missile. More than 120 children were killed when a Tomahawk missile struck the school, kicking off a series of investigations that concluded that the US was responsible and that surveillance tools like Palantir’s Maven system had been used during that day’s strikes. For a company full of employees already reeling over its work with ICE, possible involvement in the death of children was a breaking point. “I guess the root of what I’m asking is … were we involved, and are doing anything to stop a repeat if we were,” one employee asked in the Palantir news Slack channel